Shipping Policy
Overview
At Craftomania, we strive to deliver your orders in a timely and efficient manner. This Shipping Policy outlines the terms and conditions related to the shipment and delivery of products purchased through www.craftomania.in.
Shipping Locations
Craftomania currently ships across India. International shipping may be available for selected products and locations, subject to seller availability.
Order Processing Time
- Orders are usually processed within 2–5 business days after confirmation
- Custom or made-to-order products may require additional processing time
- Orders are not processed on Sundays or public holidays
Once your order is processed, it will be handed over to our logistics partner for delivery.
Estimated Delivery Time
- Metro Cities: 3–7 business days
- Non-Metro Cities: 5–10 business days
- Remote Areas: Delivery may take longer depending on location
Please note that delivery timelines are estimates and may vary due to external factors such as weather, logistics delays, or unforeseen circumstances.
Shipping Charges
- Shipping charges may vary based on product, weight, size, and delivery location
- Applicable shipping charges will be displayed at checkout before payment
- Any additional charges such as taxes or duties (if applicable) will be borne by the customer
Order Tracking
Once your order is shipped, you will receive a confirmation email or message with tracking details. You can track your shipment using the provided tracking link.
Delivery Policy
- Deliveries will be made to the address provided at the time of placing the order
- Please ensure that the address and contact details are accurate
- Craftomania is not responsible for delays caused due to incorrect or incomplete address details
Failed Delivery Attempts
If delivery is unsuccessful due to:
- Incorrect address
- Recipient not available
- Failure to accept delivery
The courier partner may attempt redelivery. Additional charges may apply in such cases.
Damaged or Tampered Packages
If you receive a package that appears to be damaged or tampered with:
- Do not accept the package
- Inform us immediately at support@craftomania.in
We will assist you in resolving the issue at the earliest.
Delays and Liability
While Craftomania makes every effort to ensure timely delivery, we are not liable for delays caused by:
- Courier service disruptions
- Natural calamities
- Government restrictions
- Other unforeseen circumstances beyond our control
Contact Us
For any shipping-related queries, please contact us:
Email: support@craftomania.in
Website: www.craftomania.in